Remote Media Interface Alarm

● This alarm is applicable only to the Elastic Media Cluster feature (Mediant CE).
● Typically, using the Stack Manager to install, configure and manage Mediant CE prevents conditions (described below) that cause this alarm to be generated. However, if this alarm is generated, it is recommended to call the Healing stack operation, as described in the Stack Manager for Mediant CE SBC User's Manual.

acMediaClusterRemoteInterfaceAlarm

Alarm

acMediaClusterAlarm

OID

1.3.6.1.4.1.5003.9.10.1.21.2.0.134

Description

For each Media Component, the alarm is sent in the following scenarios:

1. A remote media interface (eth…) exists (configured in the Remote Media Interface table) and is used by one or more Media Realms, but is not configured on the Media Component.
2. A remote media interface (eth…) exists, and is used by one or more Media Realms, and a NAT rule is configured (in the NAT Translation table) for this remote media interface, but a public IP address for this remote media interface is not configured on the Media Component.
3. A remote media interface (eth…) exists and is used by one or more Media Realms, but its status on the Media Component is link down.

Default Severity

Major

Alarm Source

device/clusterManager/MC

Event Type

communicationsAlarm

Probable Cause

communicationsSubsystemFailure

Severity

Condition

Text

Corrective Action

Major

According to description #1 above.

"Interface <Interface ID>, Name: <eth…> - Alarm Status is RmifMissing"

Configure the appropriate remote media interface (eth…) in the Remote Media Interface table.

According to description #2 above.

"Interface <Interface ID>, Name: <eth…> - Alarm Status is PublicIpAddrMissing"

Allocate a public IP address for the media interface (eth…) on the Media Component or remove the NAT rule (from the NAT Translation table).

According to description #3 above.

"Remote Interface Alarm: Interface <Interface ID>, Name: <eth…> - Alarm Status is LinkDown"

Troubleshoot the media interface (eth…) on the Media Component.